Terms of Service

Last updated: April 2026

1. Platform Description

PolicyVera is a technology marketplace that connects insurance consumers ("Clients") with independently licensed insurance agents ("Agents"). PolicyVera LLC is not an insurance company, insurance broker, insurance agent, managing general agent (MGA), or insurance carrier. We do not sell, solicit, negotiate, underwrite, bind, or guarantee any insurance products, policies, or coverage. All insurance transactions are conducted exclusively between clients and their chosen licensed agents.

2. No Guarantee of Coverage or Pricing

Quotes provided through PolicyVera are prepared by independent insurance agents and are subject to change. PolicyVera does not guarantee the accuracy, completeness, or availability of any quote, rate, or coverage option. Final pricing and coverage terms are determined solely by the insurance carrier and the agent.

3. Agent Licensing

PolicyVera verifies agent credentials as part of our onboarding process. However, we do not guarantee the accuracy or currency of any agent's licensing information. Clients are encouraged to independently verify an agent's credentials with their state's department of insurance before entering into any agreement.

4. User Responsibilities

By using PolicyVera, you agree to:

  • Provide accurate and truthful information
  • Keep your account credentials secure and not share them with others
  • Not use the platform for fraudulent, illegal, or unauthorized purposes
  • Comply with all applicable laws and regulations

5. Limitation of Liability

To the maximum extent permitted by law, PolicyVera and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. PolicyVera's total liability shall not exceed the amount you have paid to PolicyVera in the twelve (12) months preceding the claim.

6. AI-Generated Content

Certain features of PolicyVera use artificial intelligence to assist with data extraction and presentation — specifically, extracting factual details from uploaded insurance documents (such as coverage limits, deductibles, and premium amounts) and presenting that data in a structured, side-by-side format. AI features do not provide insurance advice, recommendations, opinions, or endorsements. AI-generated content is for informational purposes only and may contain errors or omissions. You should not rely on AI-generated summaries or comparisons as a substitute for reading your actual policy documents or consulting directly with a licensed insurance agent. PolicyVera is not responsible for any decisions made based on AI-generated content.

7. Document Storage

PolicyVera provides secure document storage as a convenience to users. Insurance policy documents uploaded by clients or delivered by agents through the Platform are stored on behalf of and at the direction of the user (policyholder or agent). PolicyVera stores these documents solely to facilitate the services described herein and does not claim ownership of insurance carrier work product. Users may delete their stored documents at any time. Document storage is subject to the data handling practices described in our Privacy Policy.

8. Dispute Resolution

Any disputes arising from the use of PolicyVera shall first be addressed through good-faith negotiation. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. Class action lawsuits and class-wide arbitration are not permitted.

9. Intellectual Property

All content, features, and functionality of the PolicyVera platform — including but not limited to software, source code, algorithms, designs, text, graphics, logos, and trademarks — are the exclusive property of PolicyVera LLC and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

You agree that you will not:

  • Copy, reproduce, modify, distribute, or create derivative works based on any part of the PolicyVera platform without prior written consent
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or underlying technology of the platform
  • Use any automated system, including bots, scrapers, or spiders, to access, extract, or collect data from the platform
  • Use data, content, or information obtained through PolicyVera to build, assist, or contribute to a competing product or service
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed on the platform

Unauthorized use of PolicyVera's intellectual property may result in immediate account termination and may subject the violator to civil and criminal liability.

10. Data Ownership & Restrictions

All data generated through the use of the PolicyVera platform — including agent profiles, client submissions, quote information, analytics, and aggregated data — is the property of PolicyVera LLC. Users retain ownership of the personal information they provide but grant PolicyVera a license to use such information to operate and improve the platform as described in our Privacy Policy.

Agents and clients may not export, download in bulk, or redistribute platform data without express written authorization from PolicyVera LLC.

11. Modification of Terms

PolicyVera reserves the right to modify these Terms of Service at any time. Material changes will be communicated via email or through a notice on the platform. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us at: legal@policyvera.com