Last updated: July 2026
PolicyVera collects the following personal information to facilitate insurance quote requests between clients and licensed agents:
Your personal information is encrypted in transit using TLS, and your Social Security number and driver's license number are individually encrypted at the application layer. All data is stored on infrastructure that provides encryption at rest, hosted with service providers that maintain recognized security certifications such as SOC 2. Access to personally identifiable information (PII) is restricted to authorized personnel and systems.
Your identity information is shared only with insurance agents you explicitly choose to send quote requests to. Platform administrators may access data for support, compliance, and security purposes. We do not sell your personal information: your details go only where you direct them, and that remains true regardless of any fees insurance professionals pay PolicyVera for using the Platform.
We retain your data for as long as your account is active. You may request deletion of your account and all associated personal data at any time through your account settings. Deletion requests are processed within 30 days. Certain data may be retained as required by law or for legitimate business purposes (e.g., audit logs).
PolicyVera uses session cookies to keep you signed in. We use JSON Web Tokens (JWT) for authentication. Sessions expire after 4 hours of inactivity for security purposes. We do not use third-party tracking cookies. For website analytics we use Ahrefs Web Analytics on our public pages — a privacy-friendly, cookieless service that measures aggregate visits without setting cookies or tracking you across other websites. We also use Google Analytics 4 on our public pages to measure traffic and improve the site; it sets a first-party analytics cookie, and we have turned off Google Signals and ad personalization, so your information is not used for cross-site advertising. Where we work with aggregated or de-identified information (such as the site analytics described here), we maintain it in de-identified form and do not attempt to re-identify it.
Do Not Track and privacy signals: because we do not track you across other websites, our sites respond to “Do Not Track” browser signals by simply continuing not to track you — there is no cross-site tracking to switch off. We do honor Global Privacy Control signals as an opt-out of the sale or sharing of personal information (see Your privacy choices), and no third party is permitted to collect personal information about your activity over time and across different websites through our Platform.
PolicyVera uses third-party service providers to operate the Platform. Your data may be processed by providers in the following categories:
We require all service providers to maintain appropriate security measures and to process your data only as necessary to provide their services to us. We do not sell your personal information — service providers act on our instructions to run the Platform, and the professionals who receive your details are the ones you chose.
If you are a California resident, you have the right to:
To exercise your CCPA rights, use the deletion feature in your account settings or contact us at the address below. For the full list of California rights and how to exercise them, see Your privacy choices.
What we collect: the identifiers and details listed in Section 1 — your name, contact information, date of birth, property details, uploaded insurance documents, and on-platform messages. Two items are sensitive personal information: the last four digits of your Social Security number and your driver's license number.
Why we collect it: to arrange the insurance quotes you request — connecting you with the licensed agents you choose, pre-filling your applications, and supporting your closing when a lender is involved. Sensitive information is used only for this purpose.
Sold or shared: we do not sell your personal information or share it for cross-context behavioral advertising — disclosures happen at your direction, to the licensed agents you choose, regardless of any fees those professionals pay PolicyVera. See Your privacy choices for your opt-out rights.
How long we keep it: for as long as your account is active; you can request deletion at any time and requests are processed within 30 days, subject to the legal retention exceptions described in Section 4.
Analytics on public pages: Ahrefs Web Analytics (cookieless) and Google Analytics 4 (first-party cookie, ad personalization off) measure aggregate site traffic, as described in Section 5.
PolicyVera LLC is the business responsible for — the “controller” of — personal data processed through the Platform. If you live in a state with a comprehensive consumer privacy law (a growing number of U.S. states have enacted one, and more take effect each year), you have rights that may include:
Not every state law grants each of these rights, but we honor these requests from residents of any state — including states whose privacy laws take effect in the future; you do not need to wait for your state's law to become effective. To exercise them, use the deletion feature in your account settings or email privacy@policyvera.com; we will verify your request using the contact information associated with your account or your request. You may also use an authorized agent to submit a request on your behalf — we will ask for proof of your written permission (or a power of attorney) and verify your identity as above. If we decline a request, you may appeal by replying to our decision (or emailing the same address with “Appeal” in the subject line); if your appeal is denied, you may contact your state Attorney General.
Why we are not “selling” your data: we disclose your information at your direction — to the licensed agents you choose, to a referring lender only with your consent, and to the service providers that operate the Platform — to provide the service you request. State privacy laws exclude these disclosures from the definition of a “sale.” That analysis does not depend on how PolicyVera is paid: insurance professionals may pay us fees for using the Platform, but your information goes only where you direct it — it is never exchanged with anyone you did not choose. Because we do not sell or share personal data, there is no sale to opt out of; we nevertheless honor opt-out preference signals such as Global Privacy Control today, and any recorded opt-out is enforced before any practice that could qualify as a sale would ever begin.
Nonpublic personal information we receive in connection with insurance transactions is used only for those transactions, consistent with federal Gramm-Leach-Bliley reuse and redisclosure limits.
We do not sell covered information as defined by Nevada law (NRS 603A) — covered information is disclosed only at your direction and is never licensed or sold onward. Nevada residents may submit a verified request directing us not to sell covered information to our designated request address: privacy@policyvera.com. We will respond within 60 days.
You can review and request changes to your information in your account settings or through the same address. Google Analytics may collect information about your online activities over time and across different websites when you use our public pages — we have turned off Google Signals and ad personalization, so that information is not used to advertise to you across sites; Ahrefs Web Analytics is cookieless and does not track you across websites. We announce material changes to this policy by updating this page and the “Last updated” date above, which is also this notice's effective date.
If a mortgage lender or loan officer refers you to PolicyVera — through their link, or by adding you as a borrower — that lender may, only with your consent, see information related to your home-insurance shopping, including:
A referring lender cannot see your Social Security number, your driver's license, or your private messages with your agent.
If your lender submits your loan application file to start your quote request, we extract only the fields needed to facilitate insurance quotes — your name, contact information, the subject property, and basic loan details — and do not keep the rest of the file.
You control this. When you first sign in after a lender refers you, you choose whether to allow that lender to see your progress. You can change or withdraw your decision at any time in Settings → Your lenders & data sharing, including blocking a lender entirely. A lender may also request quotes from agents on your behalf; if they do, we will notify you, and you can stop those requests at any time. Declining or blocking a lender never prevents you from getting insurance quotes yourself.
We collect only the last four digits of your Social Security number, and we protect them as confidential: they are individually encrypted at the application layer (Section 2), access is restricted to authorized personnel and systems with a legitimate need, and they are never disclosed except as described in this policy or as required by law. If your lender submits a loan file that contains your full Social Security number, we do not extract or keep it (Section 11). When Social Security number data is no longer needed, it is disposed of securely, and any violation of this section by our personnel is grounds for discipline up to termination.
If you use PolicyVera as an insurance agent, loan officer, or other professional, we collect your professional information: your name and business contact details, your National Producer Number and state license numbers (with status and expiration, which we may verify against state licensing records), and the profile content you choose to provide — such as a photo, biography, languages, business address, links, and introductory video — along with public ratings information (for example, your Google rating) where you connect it.
Because the Platform's purpose is connecting consumers with licensed professionals, parts of this information are displayed publicly: your agent profile page, and your name and license number on the quotes you author. Your account credentials, billing details, and private messages are not public. The rights described in Section 9 apply to professional users too — including California users acting in a business capacity — through the same channels: your account settings or privacy@policyvera.com.
PolicyVera is a platform for insurance shoppers, mortgage borrowers, and licensed professionals. It is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, contact privacy@policyvera.com and we will delete it.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: privacy@policyvera.com
This Privacy Policy should be read together with our Terms of Service.