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PolicyVera LLC operates a technology platform that facilitates the exchange of information between consumers seeking insurance and independently licensed insurance agents. PolicyVera is not an insurance broker, agent, managing general agent (MGA), or insurance carrier. PolicyVera does not sell, solicit, negotiate, or bind insurance policies. PolicyVera does not provide insurance advice or recommendations. All insurance products, quotes, and coverage decisions are made exclusively by you, the licensed agent, and the insurance carriers you represent. You acknowledge that PolicyVera bears no responsibility for the suitability, accuracy, or completeness of any quote, policy, or coverage you provide through the Platform.
The Platform grants you a non-exclusive, revocable, non-transferable license to access and use client lead data solely within the Platform for the purpose of providing insurance quotes and binding coverage. You may not copy, download, export, or use any client data outside of the Platform without express written permission. This license is limited to active assignments and does not convey ownership of any data.
You agree not to solicit, contact, or transact with any client introduced through the Platform outside of the Platform for the purpose of circumventing Platform fees or processes. A client is considered "introduced through the Platform" if the client appears in your assignment list at any time. This obligation survives for twenty-four (24) months following your last interaction with the client on the Platform, and continues to apply after termination of your account.
Upon termination of your account or removal of access to a client's data, you must delete all copies of that client's personally identifiable information (PII) within thirty (30) days. Upon request by the Platform, you agree to certify in writing that all such data has been destroyed. Failure to comply may result in legal action and liability for damages.
You shall not: (i) export, download, or store Social Security numbers, driver's license images, or other sensitive PII outside the Platform; (ii) resell, share, or distribute any client data to third parties; (iii) use third-party tools, plugins, or integrations to extract data from the Platform without prior written authorization; (iv) use client contact information obtained through the Platform for marketing unrelated products or services not requested by the client; (v) contact a client by telephone, text message, or email for any purpose other than preparing or binding a quote the client has requested, or initiate any such contact before the client has first reached out to you — until the client initiates direct contact, all client communication occurs through the Platform.
You represent and warrant that you hold a valid, active insurance producer license in each state where you solicit, negotiate, or bind insurance coverage through the Platform. You agree to only respond to quote requests from clients located in states where you hold an active license. You shall not solicit, quote, negotiate, or bind coverage in any state where you are not properly licensed. You agree to maintain all required licenses in good standing for the duration of your use of the Platform and to promptly notify the Platform if any license is suspended, revoked, or otherwise materially restricted. You further represent that you are not subject to any regulatory action, consent order, or disciplinary proceeding that would impair your ability to act as an insurance agent. Any misrepresentation of licensing status or solicitation in an unlicensed state may result in immediate termination and referral to the appropriate state regulatory authority.
You represent and warrant that you maintain, at your own expense, a professional Errors & Omissions (E&O) insurance policy with coverage limits of no less than $1,000,000 per occurrence and $1,000,000 in the aggregate, or such greater amount as required by applicable state law. You agree to maintain such coverage for the duration of your use of the Platform and for a period of no less than two (2) years following termination. Upon request, you agree to provide proof of current E&O coverage to the Platform.
You agree to indemnify, defend, and hold harmless PolicyVera LLC, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your use of the Platform; (ii) your interactions with clients, including any quotes, recommendations, or coverage you provide; (iii) any breach of this agreement; (iv) any violation of applicable law, regulation, or licensing requirement; or (v) any negligent or wrongful act or omission in the performance of your duties as an insurance agent.
The Platform reserves the right to monitor and review your access logs, data usage patterns, and communications conducted through the Platform. All messages sent through the Platform's messaging system are Platform records and may be reviewed for compliance, quality assurance, and dispute resolution purposes. You consent to such monitoring as a condition of access.
The Platform reserves the right to introduce fees for lead access, premium placement, or other services. Any new fees or changes to existing fee structures will be communicated with at least thirty (30) days' written notice. Continued use of the Platform after the effective date of new fees constitutes acceptance of those fees.
When you confirm binding coverage through the Platform, you are entering into a contractual obligation with the client — not merely performing a user interface action. You represent and warrant that you have the authority to bind coverage on behalf of the insurer, and that the policy details submitted are accurate and complete. Misrepresentation or failure to fulfill binding commitments may result in immediate termination and legal liability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POLICYVERA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY. THE PLATFORM'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO THE PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
This agreement shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of laws provisions. Any dispute arising out of or relating to this agreement shall first be submitted to good-faith mediation. If mediation is unsuccessful, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association in Meridian, Idaho. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
You acknowledge that your use of the Platform is subject to all applicable federal and state insurance laws and regulations, including but not limited to licensing requirements, unfair trade practices acts, privacy and data protection laws, and anti-rebating statutes. You agree to comply with all such laws in connection with your use of the Platform. You further agree to cooperate with the Platform in responding to any regulatory inquiry, complaint, or examination related to your activities on the Platform. The Platform reserves the right to suspend or terminate your access if it reasonably believes your conduct may expose the Platform to regulatory liability.
Either party may terminate this agreement at any time. Upon termination, your access to the Platform and all client data will be revoked. Sections A (Platform Status), C (Non-Circumvention), D (Data Retention & Deletion), E (Use Restrictions), F (Licensing Representation), G (Errors & Omissions Insurance), H (Indemnification), I (Audit & Monitoring Rights), L (Limitation of Liability), M (Dispute Resolution), N (Regulatory Compliance), and P (AI-Assisted Quote Preparation & Attestation) shall survive termination and remain in full force and effect.
The Platform provides artificial-intelligence tools that read factual details from documents you upload and pre-fill quote information to help you prepare your quotes. These tools are preparation aids only: every coverage detail you submit through the Platform is your quote, and you are solely responsible for its accuracy and completeness, consistent with Section A (Platform Status). When you submit quotes — and when you edit a quote you have already submitted — you must affirm that you have reviewed the coverage details and adopt them as your own quote (the "attestation"). The Platform records each attestation, including the version of the attestation text you accepted, as part of its audit records. Client-facing displays attribute the coverage details of your quotes to you as the submitting licensed agent and state that PolicyVera does not verify them. The Platform does not independently verify the coverage details you submit, and your use of, or reliance on, the Platform's AI tools does not reduce or transfer any of your responsibilities under this agreement.